Are you experiencing long elevator shutdowns and constantly waiting on the right parts to be found? Are your service request phone calls, emails, and text messages going unanswered? Is it difficult to get a straight answer on what’s wrong with your elevator, what needs to be done, and when it will be fixed? These are just some of the signs that it might be time to switch to a local, family-owned elevator company like Cleary to service your elevators.
Our team takes great pride in providing efficient and high-quality maintenance and repairs at a good value. In addition, we strive to offer our clients the best customer service experience in the industry, which includes the following advantages:
When your elevator is out of service, we know it is extremely important to you to minimize the disruption to your tenants’ businesses and lives. With Cleary as your elevator maintenance and repair partner, you can have peace of mind that you will get quick responses to your questions and requests, swift attention to your elevator issues, and well-thought-out recommendations and solutions.
Our team of committed technicians conducts regular and thorough inspections of your elevators. During these visits, they identify potential failure points and make note of parts that may require replacement in the near future. Through proactive measures, we ensure optimal performance of your elevators, reducing unforeseen downtimes and inconveniences.
At Cleary, we believe the secret to our longstanding client relationships is our commitment to clear communication. Before you sign off on any maintenance and repair program with us, we make sure you understand every aspect of your customized service plan, as well as how much it will all cost. While each service relationship is unique and thoughtfully tailored to the client’s specific elevator and budget, you can typically expect us to take the following approach:
We offer a comprehensive service that takes care of the entire process for you. From timely permit filings that avoid costly late fees to scheduled inspections and follow-ups on any identified issues, we ensure your elevators remain compliant and operational.
We have several service plan options, with varying levels of support and pricing, so you can select the right contract for your unique elevator situation and budget. If you’re not sure which plan is the best fit, we offer a no-obligation analysis of your elevator service needs.
We provide a no-obligation, comprehensive analysis of your elevator’s equipment and its condition. Then, we share a list of what we find wrong with your elevator and the maintenance and/or repairs needed.
Prompt assistance is a crucial component of our service, so our live call center operates around the clock, ready to address any emergency or arrange a visit during regular business hours.
We give you a complete report of all maintenance procedures we perform, along with recommendations for performance improvements.
We are always looking ahead, three to five years down the line, and helping you budget for what you may need to do to extend your elevator’s life.
Cleary offers a range of elevator solutions to match your specific vision, time frame, requirements, and budget.
We engaged Cleary Elevator's services for the modernization and ongoing maintenance of three elevators. Throughout the process, they kept us well-informed with clear project updates. The results have been remarkable, and our tenants are delighted with the modern and reliable appearance of our newly upgraded elevators. Whenever any issue came up, the Cleary team’s responsiveness and communication while the problem was being resolved was fantastic.
I've been collaborating with the Cleary group for close to two decades. Throughout this time, Cleary has consistently served as a dependable provider for our elevator services and modernization project across our collection of upscale condominiums. We have depended on Cleary Elevator to consistently provide transparent and fair assessments, along with dependable service delivery.