Cleary Elevator is a second-generation, family-owned business started by Bob Cleary Sr. in 1996 and now owned and operated by Bob’s sons: Bob Jr., Shawn, and Mike. As a full-service elevator company, Cleary offers maintenance and repair, modernization, and design and installation services aimed at keeping your elevator equipment in peak condition so it is safe and reliable for your customers, employees, and tenants.
When you work with Cleary, you will experience customer service that is second to none. Since 1996, when we first opened our doors, we have committed to providing all our clients with prompt responses, straightforward answers, and personal, one-on-one interactions.
Whatever your elevator needs are today, tomorrow, or years from now, place your equipment in the best hands by choosing Cleary Elevator. We are who you turn to when you want the job done right.
Click a year below to read about a company milestone or use the arrows to move to a different phase of our history.
After 20 years as an elevator mechanic, Bob Sr. forms Up-Right Elevator with a business partner. Starting with a single customer, Bob Sr. quickly gains the trust of more clients, building a reputation as an honest businessman who provides excellent service at a fair price.
After graduating from Worcester Polytechnic Institute with a bachelor’s degree in electrical engineering, Bob Cleary Jr. begins working as a field technician at Up-Right Elevator. Eventually, Bob’s role evolves into manager of modernization and construction.
After Bob Sr. and his Up-Right Elevator partner go their separate ways, father and son open their own elevator service company. Many clients whom Bob Sr. cultivated relationships with follow him to this new enterprise and remain clients of Cleary Elevator today.
A 3,000-square-foot facility in Quincy, Massachusetts, becomes home base for Cleary Elevator operations. The building remains the company headquarters for the next 20 years.
After graduating from Rensselaer Polytechnic Institute with a bachelor’s degree in industrial engineering, Shawn ventures out to Seattle, Washington, to gain experience in sales and as a field technician in the elevator industry.
After graduating from Northeastern University with a bachelor’s degree in electrical and computer engineering, Mike—Bob and Shawn’s younger brother—works as an engineer at a company where he expands his technical skills designing and building CAT and bomb-scanning machinery.
Shawn first works as a Cleary field mechanic before becoming service manager. His role evolves into customer relationship manager. Like his dad, Shawn excels in cultivating long-term relationships with current and potential clients.
Like his brothers before him, Mike first learns the nuts and bolts of the elevator trade as a field technician. With his exceptional understanding of technology and software and his extensive troubleshooting abilities, Mike transitions into the role of field adjuster and later takes on the roles of service operations manager and head of IT.
With his sons now firmly rooted in the company, Bob Sr. decides it’s time to transition ownership of Cleary Elevator to Bob, Shawn, and Mike. For many years, he remains highly involved with the business, going into the Quincy shop most days to share his knowledge with his three sons and staying in touch with many long-standing customers, who had become close friends.
On January 2, 2011, Bob Sr. passes away. Fifteen years earlier, he founded an elevator business based on the belief that if you provide your clients with hands-on, personalized customer service and attention, you will earn their loyalty. His sons honor their dad every day by building upon his successes and staying true to his core values.
Cleary’s operations are moved to a 10,000-square-foot facility in Hingham, Massachusetts, that offers more office space to accommodate the company’s team of customer service professionals. The new home base also has a large warehouse, which Cleary keeps fully stocked with the critical parts and tools required to service every customer’s elevator equipment.
The hard work and focus of the Cleary brothers and their team pay off. The company achieves a record high of elevator units being served — 550 units throughout Greater Boston and Eastern Massachusetts.
Cleary modernizes its look, with an updated logo and a new, streamlined website to provide current and potential clients with an easy way to get information about the company’s services and contract options, and request a consultation.
We engaged Cleary Elevator's services for the modernization and ongoing maintenance of three elevators. Throughout the process, they kept us well-informed with clear project updates. The results have been remarkable, and our tenants are delighted with the modern and reliable appearance of our newly upgraded elevators. Whenever any issue came up, the Cleary team’s responsiveness and communication while the problem was being resolved was fantastic.
I've been collaborating with the Cleary group for close to two decades. Throughout this time, Cleary has consistently served as a dependable provider for our elevator services and modernization project across our collection of upscale condominiums. We have depended on Cleary Elevator to consistently provide transparent and fair assessments, along with dependable service delivery.